Need a hand?
Something not working, acting strange, or just not making sense? Write to me. There is no automated ticket system or support queue here — it's just me on the other end, and I read every message.
Pick the app you need help with to open an email with the subject line already filled in:
Tip: If you're writing in about a bug, mentioning your macOS version and what you were doing when it happened saves us both a couple of emails.
Common questions first?
If you're using Big Weather, you might also find what you need in the common questions on the Big Weather page, covering location permissions, in-app purchases, and setup.
Anything else
For other questions, ideas, or if an email client didn't open above, write straight to support@urtti.com.
I usually reply within a day. If a few days pass without a word, assume it got lost in the shuffle and send it again.